The online casino software of Jambo is HTML5 based, which means two things: First, there is no software to download. Check the how to contact Jambo casino section for more info. You should contact customer support to learn your personal rates.Likewise, there is a wagering requirement but the rates are different for every VIP player too.The cashback rates are determined according to the VIP status, and different for every VIP player.The cashback bonus will be issued on the third Monday of every month, automatically.Only Platinum, Premium and Prestige VIP players are eligible for this bonus.